Things you discover only after living for a while in USA
By now it is almost 3 months after i have arrived to the USA, though i am living in the most latinized part of it - South Florida that is over populated by descendants from Central and South America.
I will keep it really short - this port is about what you learn when you come up here:
1. What is racism
Before i have arrived here i hardly can remember any situations in my life when i could experience what racism was. On my first week a girl from my class at the university told me that i dont imagine how racist this country was. She is Canadian and she is black. At the end of our talk she added to me: "but you will be ok, you have very "white" appearance, very American, you will get good job." This is the first time in my life i ever heard anything like that. After i went deeper with studies i realized how hot in this country the topic of diversity and successfully managing diversity is. Basically in successful countries a lot of managemenet efforts are being put to leverage the diversity of employees, teach them cultural understanding and communication. There are many legal documents that regulate this topic, trying to equalize rights of diverse groups. But till the end of the days statistics clearly says that YES, racism is in US. Women get paid less, black people get paid less, get worse promotion opportunities. And even if you open your eyes and look around what u will discover is that worse, less paid, dirty job (people cleaning streets, guards etc)is normally done by black people. And this i saw in Florida, in NYC and in Washington D.C. And it is not a coincidence - this is how it is.
Sometimes i felt that black people separate themselves in a way by having a different style of clothes and speaking with quite different accent (that i personally like many other people can hardly understand). Once i had dicussion with a girl from my university group and we really disagreed with each other and at one point of conversation she asked me if i act so because she was black. I was so embarassed and i answered her that she was more racist than i was, because she was the one who connected disagreement with race. From my side i never considered Ukrainians racists, but after living for 1 week with my Ukrainian friends in NYC (they live there for 5 years already) i heard them saying "oh those chinese...", "oh those balc people they are so rude", "oh pakistani dont have any respect or value to women". Well, country that is so diverse seems to have major problems with accepting differences of its people.
2. American auto makers suck
I have been reading a couple of American management books during these 3 months and they are all full of exmaples - mainly from car-making or compter-making businesses.
It's interesting that those books say that the only way American car makers revolutionized auto industry was when Ford invented conveyor. Ever since then Japanese revolutionized auto production by introducing concepts of continous quality improvement.
Japanese have implemented TQM first(though it was invented by American), they introduced lean manufacturing (philosophy of continously finding ways to improve efficiency of the production processin order to reduce costs)and quality circles of employees. Those books clearly say that Japanese cars like Honda and Toyota significantly outperform American brands by quality and reliability. Well, you can see that in the roads. Well, American auto giants themselves admitted they do bad cars when asking American people in their letter to support Congress in giving them bailout recently.
3. Fear of getting sick
I think i never feared to get sick before i got to USA. I mean of course it is always upsetting, but do you ever fear of going to the hospital or getting flue? Nope...But if you come to the USA you do start having fear. It becomes much worse after you watch Michael Moore's "Sicko" (i do recommend watching it, it is impressive indeed). There are so many people who got bankrupted because of medical bills. There are so many people that get hurt and still dont go to hospitals because they just cant afford it. And if u think medical insurance can solve it, you better watch above mentioned movie and you will see how people die because medical insurance companies refuse to cover their expenses. And once you start researching the insurance policies you basically discover that they dont or hardly protect you against hardest deseases - heart problems, AIDS, cancer - and those are your direct road not only to death but to bancrupcy. I started to drive recently and i fear accidents mainly because i dont have idea about how much it may cost me to get to the hospital. I am afraid slip on the wet floor. From today i am covered with medical insurance but my fear remains.

4. Fear of getting shot by police
During my first month in USA i was stopped by police. Basically it is different from Ukraine. In Ukraine the guy waives a stick for you to stop. Here i just heard police car behind me and a sound of serene.
I didnt know it meant i needed to stop. So Marcelo told me to stop and park beside the road. so i did. i took out my license and i asked him if i should go out. He looked at me like crazy and told me that no way one can leave the car when being stopped by police - because police man has the right to shot you without notice. That was a huge suprise. I passed my driving rules test by then, i got my license, i knew all fines i can get for speeding up or not stopping for a school bus, but noone ever told me i can be shot when opening the door of my car to talk to policeman.
5. Why in Ukraine service is bad and prices are high
Ever since i have arrived to USA i was always surpised with prices and level of service. Wherever you go to eat, buy something, arrange something - you mainly get great customer service. The call centre of Bank of America greets you by saying: "How can we overexceed your expectations". If you order a food you normally get huge plate that you cant eat - and u just ask a waiter and he gives you a box to take the rests of the food home. Everyone tries to please and help you, make great impression. I remember opening bank account in Ukraine - whole mess, waste of time, very inefficient. Opening bank account here was a pleasure, very comfortable, they make it very easy and user friendly for customer. Price often surpises you too. For example i am going to a gym here every week - i pay 33 USD monthly. This includes huge amount of work out machines and cardio zone, sauna, pool, all kinds of group exercises (salsa dance, step, yoga, pilates etc). I can use it 24/7. Is it possible in Ukraine? I remember looking for a gym in Kyiv - unbelievable prices, a lot of limitations. In Ternopil i was paying around 30 USD per month for using a gym that was a size of regular 2 -room appartment. I only could come 3 times per week from 6 till 7 p.m. And obviously choice of what u could do there was quite limited.
WHY???????????
Why dress from St. Lauren in Miami costs 65 USD and in Kyiv it costs 300 USD? Why Polo shirt here costs 40 USD and in Ukraine 140 USD?
Why beer costs just 1 dollar more on the top of Marriot hotel on Times Square in New York in the fency restaurant that turns around it's axis during 1 hour so that you can have amazing 360o view on Manhattan? WHY???????????
When you start thinking about it and learn about American economy you realize that American business is obsessed with efficiency - with continiously decreasing the costs, with offering to the customers the same product but for a lower price, or better product but for the same price. Because they are in war for customers. because every niche of business here has such a fierce competition that there is no other way to survive and stay on the market. And well prices become more or less equal so what starts mattering is who gives better service. And customers obviosuly remain with those who offer excellent products, lower prices and great service. And That makes the whole big difference for American people. Even person getting comparably low salary can sustain good life - can get a car, go to the gym, buy diverse food etc.
Does this concept exist in Ukraine? Who cares about efficiency so much? Do we have competition in Ukraine? If u ever visit USA, you realize that we dont. So we will keep having those insane prices for clothes, shoes, everything as long as there will be no fierce competition. I just hope that this compeition will be created by Ukrainian producers, instead of Western companies getting into our market and just getting us out of the game because we are not able to provide the same price/quality due to historical inefficiency. Good part of it that everything that isnt working well in Ukraine is a business opportunity. And u can basically get rid of competitors by offering outstanding service and lower price. And lower can go really far in Ukraine:)
6. Fear of being sued for breaking glass

I was washing dishes in the kitchen and i broke a glass. As usually i just cleaned the rests of them and throwed them into trash bin. After a while i was told that i could be sued by the person who picks up a trash because i created danger for his health
7. It sucks not to wear seatbelt
Finally i was positively surpised that people here respect wearing seatbelts. And i remember many times in Ukraine people ignoring it and even making fun of you that you are not cool if you wear it. Stupid it is to believe that you may be uncool by preventing yourself.

That's it for today:)
i will try to be shorter next time;)
I will keep it really short - this port is about what you learn when you come up here:
1. What is racism
Before i have arrived here i hardly can remember any situations in my life when i could experience what racism was. On my first week a girl from my class at the university told me that i dont imagine how racist this country was. She is Canadian and she is black. At the end of our talk she added to me: "but you will be ok, you have very "white" appearance, very American, you will get good job." This is the first time in my life i ever heard anything like that. After i went deeper with studies i realized how hot in this country the topic of diversity and successfully managing diversity is. Basically in successful countries a lot of managemenet efforts are being put to leverage the diversity of employees, teach them cultural understanding and communication. There are many legal documents that regulate this topic, trying to equalize rights of diverse groups. But till the end of the days statistics clearly says that YES, racism is in US. Women get paid less, black people get paid less, get worse promotion opportunities. And even if you open your eyes and look around what u will discover is that worse, less paid, dirty job (people cleaning streets, guards etc)is normally done by black people. And this i saw in Florida, in NYC and in Washington D.C. And it is not a coincidence - this is how it is.
Sometimes i felt that black people separate themselves in a way by having a different style of clothes and speaking with quite different accent (that i personally like many other people can hardly understand). Once i had dicussion with a girl from my university group and we really disagreed with each other and at one point of conversation she asked me if i act so because she was black. I was so embarassed and i answered her that she was more racist than i was, because she was the one who connected disagreement with race. From my side i never considered Ukrainians racists, but after living for 1 week with my Ukrainian friends in NYC (they live there for 5 years already) i heard them saying "oh those chinese...", "oh those balc people they are so rude", "oh pakistani dont have any respect or value to women". Well, country that is so diverse seems to have major problems with accepting differences of its people.2. American auto makers suck
I have been reading a couple of American management books during these 3 months and they are all full of exmaples - mainly from car-making or compter-making businesses.
It's interesting that those books say that the only way American car makers revolutionized auto industry was when Ford invented conveyor. Ever since then Japanese revolutionized auto production by introducing concepts of continous quality improvement.

Japanese have implemented TQM first(though it was invented by American), they introduced lean manufacturing (philosophy of continously finding ways to improve efficiency of the production processin order to reduce costs)and quality circles of employees. Those books clearly say that Japanese cars like Honda and Toyota significantly outperform American brands by quality and reliability. Well, you can see that in the roads. Well, American auto giants themselves admitted they do bad cars when asking American people in their letter to support Congress in giving them bailout recently.
3. Fear of getting sick
I think i never feared to get sick before i got to USA. I mean of course it is always upsetting, but do you ever fear of going to the hospital or getting flue? Nope...But if you come to the USA you do start having fear. It becomes much worse after you watch Michael Moore's "Sicko" (i do recommend watching it, it is impressive indeed). There are so many people who got bankrupted because of medical bills. There are so many people that get hurt and still dont go to hospitals because they just cant afford it. And if u think medical insurance can solve it, you better watch above mentioned movie and you will see how people die because medical insurance companies refuse to cover their expenses. And once you start researching the insurance policies you basically discover that they dont or hardly protect you against hardest deseases - heart problems, AIDS, cancer - and those are your direct road not only to death but to bancrupcy. I started to drive recently and i fear accidents mainly because i dont have idea about how much it may cost me to get to the hospital. I am afraid slip on the wet floor. From today i am covered with medical insurance but my fear remains.

4. Fear of getting shot by police
During my first month in USA i was stopped by police. Basically it is different from Ukraine. In Ukraine the guy waives a stick for you to stop. Here i just heard police car behind me and a sound of serene.
I didnt know it meant i needed to stop. So Marcelo told me to stop and park beside the road. so i did. i took out my license and i asked him if i should go out. He looked at me like crazy and told me that no way one can leave the car when being stopped by police - because police man has the right to shot you without notice. That was a huge suprise. I passed my driving rules test by then, i got my license, i knew all fines i can get for speeding up or not stopping for a school bus, but noone ever told me i can be shot when opening the door of my car to talk to policeman. 5. Why in Ukraine service is bad and prices are high
Ever since i have arrived to USA i was always surpised with prices and level of service. Wherever you go to eat, buy something, arrange something - you mainly get great customer service. The call centre of Bank of America greets you by saying: "How can we overexceed your expectations". If you order a food you normally get huge plate that you cant eat - and u just ask a waiter and he gives you a box to take the rests of the food home. Everyone tries to please and help you, make great impression. I remember opening bank account in Ukraine - whole mess, waste of time, very inefficient. Opening bank account here was a pleasure, very comfortable, they make it very easy and user friendly for customer. Price often surpises you too. For example i am going to a gym here every week - i pay 33 USD monthly. This includes huge amount of work out machines and cardio zone, sauna, pool, all kinds of group exercises (salsa dance, step, yoga, pilates etc). I can use it 24/7. Is it possible in Ukraine? I remember looking for a gym in Kyiv - unbelievable prices, a lot of limitations. In Ternopil i was paying around 30 USD per month for using a gym that was a size of regular 2 -room appartment. I only could come 3 times per week from 6 till 7 p.m. And obviously choice of what u could do there was quite limited.
WHY???????????
Why dress from St. Lauren in Miami costs 65 USD and in Kyiv it costs 300 USD? Why Polo shirt here costs 40 USD and in Ukraine 140 USD?
Why beer costs just 1 dollar more on the top of Marriot hotel on Times Square in New York in the fency restaurant that turns around it's axis during 1 hour so that you can have amazing 360o view on Manhattan? WHY???????????
When you start thinking about it and learn about American economy you realize that American business is obsessed with efficiency - with continiously decreasing the costs, with offering to the customers the same product but for a lower price, or better product but for the same price. Because they are in war for customers. because every niche of business here has such a fierce competition that there is no other way to survive and stay on the market. And well prices become more or less equal so what starts mattering is who gives better service. And customers obviosuly remain with those who offer excellent products, lower prices and great service. And That makes the whole big difference for American people. Even person getting comparably low salary can sustain good life - can get a car, go to the gym, buy diverse food etc.

Does this concept exist in Ukraine? Who cares about efficiency so much? Do we have competition in Ukraine? If u ever visit USA, you realize that we dont. So we will keep having those insane prices for clothes, shoes, everything as long as there will be no fierce competition. I just hope that this compeition will be created by Ukrainian producers, instead of Western companies getting into our market and just getting us out of the game because we are not able to provide the same price/quality due to historical inefficiency. Good part of it that everything that isnt working well in Ukraine is a business opportunity. And u can basically get rid of competitors by offering outstanding service and lower price. And lower can go really far in Ukraine:)
6. Fear of being sued for breaking glass

I was washing dishes in the kitchen and i broke a glass. As usually i just cleaned the rests of them and throwed them into trash bin. After a while i was told that i could be sued by the person who picks up a trash because i created danger for his health
7. It sucks not to wear seatbelt
Finally i was positively surpised that people here respect wearing seatbelts. And i remember many times in Ukraine people ignoring it and even making fun of you that you are not cool if you wear it. Stupid it is to believe that you may be uncool by preventing yourself.

That's it for today:)
i will try to be shorter next time;)



